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transcription/docs/production-runbook.md
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2026-08-20 16:35:20 -05:00

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# Production Runbook
This runbook is the operational checklist for releasing and monitoring the transcription system.
## 1. Pre-release gate checklist
1. Run the full suite: `uv run pytest`
2. Confirm contract guardrails are green:
- `uv run pytest tests/test_meta_contract_guards.py`
3. Confirm health endpoint includes worker liveness payload (`/healthz` returns `worker.state`).
4. Confirm required runtime settings are present in deployment environment:
- `OPENROUTER_API_KEY`
- `DATABASE__*`
- filesystem paths for data/logs/backups.
5. Confirm schema contract alignment is current:
- `src/transcription/db/models.py`
- `docs/schema.md`
## 2. Release execution steps
1. Deploy artifact/config to target environment.
2. Validate service startup:
- `/healthz` responds `200`
- `worker.state` is `running`
3. Execute one smoke workflow:
- create a document/job with at least one source
- verify terminal job outcome updates
- verify execution evidence row appended
4. Verify log flow:
- stdout aggregation receives events
- file logs are written under `./data/logs`
## 3. Rollback triggers and actions
### Trigger conditions
1. `/healthz` reports `worker.state=failed`
2. Repeated provider timeout/error spikes beyond normal baseline
3. Evidence write failures or DB persistence failures
### Actions
1. Roll back app artifact and config to previous release.
2. Restart service and re-check `/healthz`.
3. Re-run smoke workflow and confirm worker returns to `running`.
4. Preserve incident evidence:
- `./data/logs`
- relevant DB rows (`job`, `job_source`, `execution_attempt`)
## 4. Post-release monitoring checklist
## First 24 hours
1. Monitor `/healthz` periodically for `worker.state`.
2. Track job terminal distribution (`transcribed`, `partial_success`, `failed`).
3. Sample timeout/error categories for abnormal increase.
4. Spot-check new `execution_attempt` records for append-only growth and timing metadata.
## First 72 hours
1. Re-check error/timeout trend versus 24h baseline.
2. Verify no recurring worker-failed states.
3. Verify storage growth and rotation behavior under `./data/logs`.
4. Confirm incident response notes are captured for any production anomalies.
## 5. Operator playbook for common incidents
### Worker failed
1. Check `/healthz` payload (`error_id`, `error_category`).
2. Locate matching error in logs.
3. If non-transient defect persists, roll back.
### Provider timeout spike
1. Confirm provider reachability and rate limits.
2. Review timeout frequency and impacted job volume.
3. If sustained, execute rollback criteria and notify stakeholders.
### Partial-success increase
1. Inspect affected `job_source` and `execution_attempt` records.
2. Confirm failures are category-aligned (`external`/`timeout`/`internal`).
3. Triage whether issue is source quality, provider, or runtime regression.