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transcription/docs/error_handling.md
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Jim Lancaster ed6998d8da
Quality Gate / gate (push) Failing after 11s
V5.1 Update tests and documentation
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# Error Handling Policy (Current Baseline: V5.1)
This policy defines the active V5.1 error taxonomy, translation boundaries, and retry semantics.
## Error Categories
| Category | Meaning | Typical Origin | User Treatment |
| :--- | :--- | :--- | :--- |
| `validation` | Input payload/selection is invalid | UI form parsing, service validators | Inline correction guidance |
| `not_found` | Target record is missing | ID lookup in service layer | Non-blocking warning or redirect |
| `conflict` | State prevents requested action | lifecycle transitions, duplicate semantic keys | Explain required precondition |
| `external` | Provider/network dependency failure | OpenRouter/provider adapter | Retry path and evidence retained |
| `timeout` | Provider call exceeded configured bound | worker/provider client timeout | Retry path and bounded messaging |
| `internal` | Unexpected local failure | unhandled service/runtime faults | Safe generic message + diagnostics capture |
## Runtime Taxonomy and Canonical Mapping
Runtime code uses a richer internal taxonomy for diagnostics and persisted evidence, then maps that
taxonomy to the six canonical categories at the API/UI envelope boundary.
### Internal runtime categories
- `validation_error`
- `user_input_error`
- `not_found_error`
- `conflict_error`
- `external_provider_error`
- `external_timeout_error`
- `processing_error`
- `infrastructure_transient_error`
- `infrastructure_persistent_error`
- `internal_unexpected_error`
### Internal -> Canonical mapping
| Internal category | Canonical envelope category |
| :--- | :--- |
| `validation_error` | `validation` |
| `user_input_error` | `validation` |
| `not_found_error` | `not_found` |
| `conflict_error` | `conflict` |
| `external_provider_error` | `external` |
| `external_timeout_error` | `timeout` |
| `infrastructure_transient_error` | `timeout` |
| `processing_error` | `internal` |
| `infrastructure_persistent_error` | `internal` |
| `internal_unexpected_error` | `internal` |
`ExecutionAttempt.error_category` stores the internal category value so diagnostics remain specific.
## Translation Boundaries
- **Provider layer:** raise provider-scoped exceptions with provider context; do not emit UI text.
- **Service layer:** map raw exceptions into internal categories and preserve causal chain.
- **UI/API layer:** convert internal categories to canonical categories using the centralized mapping.
## Decision Context
### Why taxonomy is category-based (not exception-class-based)
- Categories encode operator-facing recovery semantics (fix input, retry later, investigate internal failure) independent of low-level exception type.
- This keeps retry and messaging behavior consistent even when provider/client libraries change.
### Why page-level failure is isolated
- Multi-page archival documents often contain a mix of readable and degraded pages.
- Isolating failures to page scope preserves successful results and avoids all-or-nothing loss when one page fails.
- Aggregate job status then communicates overall outcome (`transcribed`, `partial_success`, `failed`) without hiding page detail.
### Why retries append evidence instead of mutating rows
- Retry operations are new observations, not corrections of history.
- Appending attempts preserves forensic traceability, timing history, and provider variability analysis.
- Projection updates remain explicit user/workflow decisions, separate from immutable evidence.
## Job and Page Failure Semantics
### Page-Level (`JobSource`)
- `pending` -> `transcribed` when attempt succeeds.
- `pending` -> `failed` when attempt fails terminally.
- `pending` -> `cancelled` on job cancellation before processing.
### Job-Level (`Job`)
- `transcribed` when all pages transcribe successfully.
- `partial_success` when mixed success/failure outcomes exist.
- `failed` when no page transcribes successfully.
## Retry and Retranscription Rules
1. Failed/cancelled pages may be re-queued through retranscription workflows.
2. Retry attempts must append new `ExecutionAttempt` rows; prior evidence remains immutable.
3. Selecting a better candidate must update projection pointers, not mutate historical attempt rows.
## Logging and Diagnostics Rules
1. Persist sufficient attempt error metadata (`error_category`, `error_message`, transport evidence) for post-hoc analysis.
2. Avoid leaking stack traces or local paths into user-facing message envelopes.
3. Preserve causal exception chains for internal diagnostics.
## Operator Recovery Guidance
- **validation/conflict:** correct input or state and retry manually.
- **external/timeout:** allow bounded retries and keep prior attempt evidence visible.
- **internal:** stop automatic retries, surface a safe message, and inspect diagnostics with correlation context.
## UI Messaging Contract
- User-visible errors must be actionable, bounded, and category-consistent.
- Multi-page jobs must show partial outcomes instead of collapsing into a single opaque failure.
- Recovery actions (`retry`, `retranscribe`, `edit input`) must be offered where available.
## Cross-Reference
- [Error Handling invariant](./invariant/error_handling.md)
- [System Requirements](requirements.md)
- [Data Model](schema.md)